eRostering in Pharmacy: North Bristol NHS Trust’s Success Story
The pharmacy department at North Bristol NHS Trust had one roster for nearly 200 staff. It covered teams in different areas and those doing weekday and weekend working. The roster was unwieldy to use, neither accurate nor manageable and there was a lack of engagement and understanding from staff. Heads of pharmacy and payroll met with all stakeholders to discuss the problems with the roster and look for solutions.