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Knowledge, Skills, Experience Programme

On 30th June 2023 NHS England published the NHS Long Term Workforce Plan.  

The Plan will shape the way NHS delivers safe and effective care and influence how our workforce and governance software is used for years to come. To ensure your organisation has the knowledge, skills and experience to meet the needs of the NHS Long Term Workforce Plan we have developed a programme with a curriculum that not only contextualises the Plan but supports teams in understanding the key skills and tools needed to enact it.

Deploying workforce and patient safety technology to support the growth, training, retention and reforming of the workforce today and tomorrow is an essential element of the Plan’s expectations. This programme helps organisations achieve that. 

20+ Hours | 15 Modules | 20+ Subject Matter Experts

Knowledge Skills and Experience Programme

Programme Information

Knowledge, Skills, Experience Programme:

To ensure customers have the organisational understanding and ability to meet the needs of the NHS Long Term Workforce Plan, we have developed the Knowledge, Skills, Experience Programme. 

  • Half-day in-person induction
  • 15 modules delivered over 6 months.
  • Both live virtual and in-person sessions.
  • Full-day in-person cohort sharing
  • Over 80% of our lecturers, leaders and speakers have previously worked directly within the NHS or in clinical settings.
  • Enabling teams to understand the context of the plan.
  • Helping equip participants with skills and tools to use workforce and patient safety technology in the growth, training, retention and reforming of the workforce.

Free to access for Optima Customers.

Applications are closed | Cohort 1 is now full

We’ll open the applications for the cohort 2 soon.

To register your interest email KSEP at [email protected]

Apply Now

Programme Modules

The modules of this Programme will be delivered across 15 virtual sessions, delivered live, and totalling an approximate 20+ hours of delivery.

Each cohort will be able to join two in-person sessions: a half day induction and context-sharing session at the beginning, as well as a full day cohort sharing upon completion of the Programme.

The Programme’s curriculum will help to ensure your teams understand the context of the plan, and have the skills and tools needed to use workforce and patient safety technology to support the growth, training, retention and reforming of the workforce, today and tomorrow.

Module Overview

Introductory Session – The Long-Term Workforce Plan
New Aspects of Flexibility In The Workforce
Virtual Healthcare
Reporting and Presenting Information
Aspects of Training
Managing Agency Spend
Retaining Staff
Productivity
Integrated Care, Integrated Workforce
One Workforce: Understanding and Engaging Professional Tribes
Service Planning for Impact
New Roles
Absences Management
Team Working & MDTs
Soft Skills: Influencing and Feedback
NHS Long Term Workforce Plan - Project

Speakers

Sessions will be delivered by Subject Matter Experts from both within RLDatix and externally. Around 80% of our speakers have direct experience in NHS or clinical settings, and are excited to share their real-world context for each topic.

Leaders, trainers and lecturers for this Programme include:

Tom Ross

Product Manager

Before joining RLDatix, Tom worked in an NHS Rostering Team for 3 years. He has also worked with the NHS Nightingale teams, and has 5 years experience with in Customer Success. He now works in Product Management, where he has 3 years experience.
Headshot of Leigh Malyon smiling

Leigh Malyon

Head of Medics

Leigh has over 17yrs experience working in the NHS initially as a Registered Nurse in Critical Care, and later in a variety of senior roles in Human resources. After leading the UK’s first medics eRostering implementation in 2008, Leigh joined Allocate / RLDatix in 2016 to set up the Customer Success service, and is now the commercial lead for all Medics, Contingent Workforce, and Healthcare Transport solutions. Leigh has extensive experience in workforce management, change management, and helping healthcare organisations deliver real change and improvements for their people and service users.

Paul Scandrett

Director, International Healthcare

Darren Kilroy

Medical Director

Darren trained in emergency medicine in the north west of England as well as Australia and, following an initial subspecialty interest in medical education, worked in several leadership roles in Greater Manchester alongside his consultant post.
He holds a Masters in Healthcare Business Administration from Keele Business School and his PhD thesis examined the sociological aspects of medical training in the UK. He also sits on NHS Employers’ Medical Workforce Forum and advises NHS Improvement in relation to bank and agency pay in healthcare.
Katie Milligan, Product Specialist at Allocate Software

Katie Milligan

Product Manager

Led on Rostering best practice and benefits realisation for an Acute Organisation for 4 years rolling out Rostering to all staff groups and embedding SafeCare Live for all nursing inpatient areas. Part of my time working for Acute Hospitals gave me great insight into the wider HealthCare systems and I valued a seconded opportunity to work one day a week as a discharge coordinator. I started off my career in the NHS working as a ward clerk on an inpatient older adults mental health unit. Moving to Allocate allowed me to work with HealthCare Organisations across the Country as well as time spent working onsite at NHS nightingale.

Karen Swinson

Karen’s professional nursing career has spanned both the NHS and Criminal Justice settings. She has held extensive senior leadership roles and been recognised for her demonstrable outcomes of delivery in improvement programmes at organisational, regional and national levels.

Karen is passionate about clinical workforce improvements and safe staffing. Joining RLDatix in September Karen is committed to supporting NHS providers with their use of deploying workforce and patient safety technology to deliver the NHS Workforce Plan’s expectations throughout this KSE Programme.

Michael Corkett

Director, Product Management – Workforce

Ria George

Senior Customer Success Manager

Ria has 15 years experience working within an NHS Acute Trust. She has spent 8 of those 15 years in rostering working with the RLDatix solutions, supporting staff on Agenda for Change and Medical Dental contracts.

Kiri Hargreaves

CSE Team Lead & CS Optima Specialist

Kiri has 8 years NHS experience working in a Community & Mental Health organisation. She worked closely with HR & Payroll throughout her time in Workforce Information, before moving to the rostering team, where she spent 5 years as a Roster Lead. She has now been working in Customer Success for 7 years.

Sade White

Head of CS Engagement

Rupert Clarke

Programme Director

Cheryl Patterson

Head of Pre Sales

Richard Kitchen

Senior Product Manager

Richard has been involved in temporary staffing in healthcare for the best part of two-decades. He started out working in payroll and bank office teams in the NHS, then subsequently spent much of his career working with healthcare organisations in a range of sectors, across different countries and all staff groups, to deliver software that help's those organisations manage their temporary staffing workforce.

Simon Digweed

Product Manager Loop

Darren Owen

Regional Sales Manager

Simon Courage

Chief Solutions Architect

Jess Beardmore

Senior Product Manager

Jess has 15 years of Healthcare system experience, 6 years in the NHS and 9 years as part of the RLDatix family. She has spent the start of her RLD journey responsible for migrating Customers, and all their products, to the Cloud and from Version 9 to Version 10. Following this, she progressed to Project Management of Organisation mergers, Interfaces, and the creation of ESRGO. It was a pleasure for her to lead Organisations in their merger transformation programs! During the pandemic and through Nightingale initiatives she joined Product Management, responsible for Interoperability, and now Optima. Jess is proud to serve Healthcare, and its people. Problem solving to better the experience of professionals who directly impact patient care is what drives her passion to do more.

Liz Jones

Chief Customer Officer

Hannah Kitchen

Product Specialist

Programme Sign Up

To register your organisation’s interest in the Knowledge, Skills and Experience Programme please fill in the application form on the following link.

The applications for Cohort 1 are now closed. We’ll open the applications for the cohort 2 soon. To register your interest, email KSEP at [email protected]

Please let us know if you need help to get your organisational sign off, or assistance to get your teams involved in the programme.

20+ Hours | 15 Modules | 20+ Subject Matter Experts

Knowledge Skills and Experience Programme

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