We provide a range of support services for our strong user community including customer support, networks, a message board and a comprehensive resource centre with case studies, datasheets, videos and much more.


Online Software Log In

HealthAssure and HealthPerform customers access to online governance, risk and compliance software.

Log in here

Customer Support Portal & Message Board

Customers can use this customer support portal to access support, view master-classes and other support resources. Log in here. For more information on accessing technical support for health products in the UK click here HealthRoster and HealthMedics customers can use the Message Board as an online resource for information or to network and share ideas with other customers: Log in here or to request access email


The HealthAssure network is a community for all governance, risk and compliance professionals. Members can ask questions, network and share best practice about any aspect of health and social care GRC. The HealthAssure Network includes an online area on LinkedIn as well as briefing events – visit our HealthAssure Network page for up-coming briefings. The community is open to all organisations including whether they use HealthAssure products or not. Click here for more information on the HealthAssure Network

National User Groups

Sharing best practice between organisations is a key feature of Allocate Software’s approach to help customers realise benefits. To facilitate this knowledge transfer and to help provide future product direction Allocate is proud to support independent User Groups led by our customers nationally and regionally. Learn more about the Healthcare User Group & meet the Steering Committee