FirstCare provides a unique service for the UK’s larger employers. Since 2004, it has supported more than 200,000 staff at NHS Trusts around the country.

It helps them to reduce the number of lost working days by understanding and responding to the needs of employees.

When they unexpectedly need to take time off due to illness, injury or care for loved ones, FirstCare helps staff to get the right support. And, when the time is right, helps them return to work – safely.

Combining clinical expertise (24/7 nurse-led telehealth) with digital tools (proprietary software, real-time notifications, reporting and benchmarking), FirstCare improves wellbeing, boosts productivity, and gives leadership teams the insights they need to make the right decisions.

FirstCare’s API integration with HealthRoster feeds the NHS Electronic Staff Record (ESR) with daily updates on staff absence. Benefits include:

  • Improved accuracy in sick pay
  • Reduced pressure on busy line managers – safer care
  • Less admin time – the equivalent of full-time employees, depending on the size of the Trust
  • Expected return-to-work dates for absent staff – helping to reduce the cost of temporary cover